Call Center Manager
Responsibilities and Duties
Hiring, training, coaching & leading call center representatives
Guiding them through difficult calls or issues
Leading team meetings
Establishing call center goals
Taking on other tasks to support employees, other managers & call center operations
Required Experience, Skills and Qualifications
Must have experience as Call Center Manager or similar position
Knowledge of performance evaluation & customer service metrics
Understanding of reporting & budgeting procedures
Excellent communication & interpersonal skills
Problem-solving ability
Posted on :
2018-09-29
Valid Through :
2018-10-06
Company :
Danish Computer Technologies
URL :
Full-time
Job location :
Bhopal, Madhya Pradesh, India
Bhopal
Madhya Pradesh
India
Years of experience : 2 Yrs - 4 Yrs
Skills :
Annual CTC :
INR
300000 -
500000