Customer Support Executive

Vacancy Title: Software/Customer support executive
* Good communication skills; spoken English and Hindi are a must.
* Speaking other languages would be added advantage

* Good working experience as a customer care executive for a cloud-based software product is a must. * Expertise in dealing with Customers on phone/email/chat
* Ability to resolve customer complaints and requirements amicably and smoothly, following set processes and protocols.
* Working knowledge of Intercom system is an added advantage
* Should have basic knowledge of SQL, .NET, and other technical languages.
* Should have experience in Demo, support, and Training with client

Posted on : 2025-10-31

Valid Through : 2025-11-28

Company : iT Gurus Software

URL : https://www.itgurussoftware.com

Full-time

Job location : Chennai, Tamil Nadu, India Chennai Tamil Nadu India

Years of experience : 2 Yrs - 5 Yrs

Skills : Product Demos CRM Customer support software support tech support

Annual CTC : INR 300000 - 500000

Date & Time : 03 Nov 2025 | 03:00 pm - 06:00 pm 04 Nov 2025 | 03:00 pm - 06:00 pm 05 Nov 2025 | 03:00 pm - 06:00 pm 06 Nov 2025 | 03:00 pm - 06:00 pm 07 Nov 2025 | 03:00 pm - 06:00 pm 10 Nov 2025 | 03:00 pm - 06:00 pm 11 Nov 2025 | 03:00 pm - 06:00 pm 12 Nov 2025 | 03:00 pm - 06:00 pm 13 Nov 2025 | 03:00 pm - 06:00 pm 14 Nov 2025 | 03:00 pm - 06:00 pm 17 Nov 2025 | 03:00 pm - 06:00 pm 18 Nov 2025 | 03:00 pm - 06:00 pm 19 Nov 2025 | 03:00 pm - 06:00 pm 20 Nov 2025 | 03:00 pm - 06:00 pm 21 Nov 2025 | 03:00 pm - 06:00 pm 24 Nov 2025 | 03:00 pm - 06:00 pm 25 Nov 2025 | 03:00 pm - 06:00 pm 26 Nov 2025 | 03:00 pm - 06:00 pm 27 Nov 2025 | 03:00 pm - 06:00 pm 28 Nov 2025 | 03:00 pm - 06:00 pm

Venue : Telephonic interview