Team leader for International Voice Process
Team Leader – International Voice Process
Qualification: Any graduate and postgraduate
Roles and Responsibilities:
• Ensure adherence to company and process guidelines within established productivity standards
• Provide supervision and direction to the team and manage their day-to-day activities
• Maintain and ensure adherence to SOP guidelines by team members
• Provide monthly feedback to team members on their performance
• Provider guidance to the team members to effectively complete the assigned task
• Collects, measures, analyzes, evaluates, interprets and summarizes data
• Generating reports to be used for performance evaluation of the project
• Cascade and train the team on process updates
• Mentor employees by ensuring productivity along with 100% quality
Skills Required:
• Minimum 2 years of experience in handling team for International Voice Process
• Quick learner and ability to lead a team
• Excellent communication & presentation skills
• Willing to work in fast growing environment
• Ready to work in Night Shift at Indore Office
• Flexibility with respect to shift timings
• Strong understanding of business goals and standards for customer service
• Ability to communicate effectively with senior management and other departments
• Graduate in any discipline
• Passion for learning and problem-solving skills
Posted on :
2021-07-26
Valid Through :
2021-07-30
Company :
Annova Solutions Pvt Ltd
URL : www.annovasolutions.com
Full-time
Job location :
Indore, Madhya Pradesh, India
Indore
Madhya Pradesh
India
Years of experience : 2 Yrs - 6 Yrs
Skills :
Team Leader
International Voice Process
Night Shift
Annual CTC :
INR
-
Date & Time :
Venue : 2 nd Floor, K.Sewani Corporate House, 16/1/1 Race Course Road, Indore 452001, Landmark - Opposite Basket ball complex, 452001